Privacy Policy

Last updated: 21 July 2026

1. Who we are

PeptideBioLabs (“we”, “us”, “our”) is a UK-based sole trader business operating the website peptidebiolab.co.uk (the “Site”), supplying research peptides for laboratory and research use only. For any questions about this policy or how we handle your data, contact us at hello@peptidebiolab.co.uk.

2. What personal data we collect

We may collect and process the following data when you use the Site:

  • Contact details: name, email address, delivery address, phone number
  • Order details: products purchased, order value, order history
  • Payment information: we do not store your payment or cryptocurrency wallet details directly — payments are processed via our third-party crypto payment gateway, PayRam
  • Age and research-use declaration details you provide as part of our checkout process
  • Technical data: IP address, browser type, device information, and pages visited (via cookies and analytics — see our Cookie Policy)
  • Communications: any correspondence you send us by email or contact form

3. How we use your data

We use your personal data to:

  • Process and fulfil your orders, including dispatch and delivery
  • Verify the age and research-use declarations required to purchase from us
  • Communicate with you about your order (confirmations, dispatch notifications, support)
  • Comply with our legal and regulatory obligations
  • Improve the Site and our services, via aggregated or anonymised analytics
  • Send you marketing communications, but only where you have opted in — you can unsubscribe at any time

4. Legal basis for processing (UK GDPR)

We rely on the following legal bases: performance of a contract (processing your order), legal obligation (record-keeping, tax), legitimate interests (fraud prevention, site security, service improvement), and consent (marketing emails, non-essential cookies).

5. Cookies

The Site uses cookies to operate correctly and, where you consent, for analytics. See our Cookie Policy for full details and how to manage your preferences.

6. Sharing your data

We share personal data only where necessary, with:

  • Our payment gateway provider (PayRam), to process cryptocurrency payments
  • Our courier and delivery partners, to deliver your order
  • IT and hosting providers who store the Site’s data on our behalf
  • Regulatory or law enforcement bodies, where we are legally required to do so

We do not sell your personal data to third parties.

7. International transfers

Where any of the above third parties process data outside the UK, we ensure appropriate safeguards are in place (such as the UK’s International Data Transfer Agreement or an applicable adequacy decision) before any transfer takes place.

8. How long we keep your data

We retain order and transaction records for as long as required by UK tax law (normally 6 years), and other personal data only for as long as necessary for the purpose it was collected, after which it is deleted or anonymised.

9. Your rights

Under UK GDPR you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure (“right to be forgotten”); restrict or object to processing; request data portability; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, email hello@peptidebiolab.co.uk.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk — though we’d appreciate the chance to resolve it directly first. Contact hello@peptidebiolab.co.uk.

11. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows when it was last revised. Continued use of the Site after changes means you accept the revised policy.

12. Contact us

PeptideBioLabs
Email: hello@peptidebiolab.co.uk

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